Information below is only for general care. For damages and severe stains, we strongly advice our client to go for professional carpet cleaners.
Shipping & Delivery
Al fuad Carpet Trading & Antiques uses any of the 3 couriers for delivery.
Either FedEx, DHL, and / or UPS. Depends on which courier provides the least days for you to receive your purchased items.
Tracking my order while in shipment
- After you placed an order with us, we will be sending you an email or message confirmation and provide you a tracking number for your purchased items for you to keep track.
Should I need to be home to accept my delivery?
- Delivery will be done through door to door. It would be nice if you are at home to receive your purchased items. However, it is not mandatory. Should you not be at home, when the courier delivery the item. They will immediately call you or you can track it down with tracking number that we provide you.
No email address?
- Not a problem, just provide us a mean to contact you either through phone or you mobile.